Icy Step Pendant

Purchase this item and receive a complimentary 3mm rope chain worth 5,000 JPY.

Material
-White Gold Plated with CZ stones (Base metal: Brass)

[Shipping Information]

• Orders are typically shipped within 7–10 business days (Free shipping nationwide).

• Delivery to remote islands and certain areas may take around 10 days.

• Due to high demand, if an item is out of stock in-store, it will be shipped directly from our overseas partner workshop, which may take approximately 10 days for delivery after shipment.

[Delivery & Tracking]

• For overseas shipments, tracking information may not be updated until the package clears customs. The delivery status may appear to be temporarily paused, but tracking will become active once it enters Japan.

• Please rest assured that you will receive your order in any case.

[Materials and Allergy Information]

■18K Gold
Features a multi-layer finish with 0.025μm gold, 0.03μm palladium, and 1μm white copper-tin, protected by a transparent epoxy resin to prevent oxidation, ensuring a beautiful shine and high durability.

■White Gold
Features 0.025μm rhodium, 0.03μm palladium, and 1μm white copper-tin, offering both an elegant shine and durability.

This product utilizes a multi-layer plating process with rhodium and palladium—a technique also used by world-renowned luxury brands. It is not only aesthetically beautiful but also highly resistant to tarnishing and wear.

The design is mindful of those with metal allergies and is worn by many customers without issue; however, we cannot guarantee that allergic reactions will not occur for everyone.

If you have particularly sensitive skin, please refrain from use or carefully consider your purchase.

[Sizing]

• As sizing is based on international standards, slight discrepancies of a few millimeters may occur.

[Defective Items & Exchanges]

• In the unlikely event that your item arrives damaged or defective, please contact us within 7 days of arrival. We will verify the issue and promptly provide a replacement.

[Custom Orders]

• We offer flexible customization for this design, including material changes and upgrades to stone types or grades.

• You can also create a one-of-a-kind piece of jewelry from scratch by specifying your preferred design, logo, text, name, and materials.

• If you are interested, please contact us via Instagram DM (@empire.hollywood), email (empire.hollywood0513@gmail.com), or the chat function within our store.