【Shipping Information】

• Products are typically shipped within 7 to 10 business days from the date of order (Free shipping nationwide).

• Delivery to some areas, such as remote islands, may take around 10 days.

• Due to high demand, if items are out of stock in our store, they will be shipped directly from our overseas partner studio, which may take around 10 days for delivery after shipment.

【Delivery and Tracking】

• For international shipments, tracking information may not be updated until the package clears customs. The status might appear stuck temporarily, but tracking will become available once the item enters Japan.

• Please rest assured that you will receive your product in either case.

【Materials and Allergy Information】

■ 18K Gold
Features a 0.025μm gold finish, 0.03μm palladium layer, and 1μm bronze-tin layer, protected by a transparent epoxy resin to prevent oxidation, ensuring beautiful luster and high durability.

■ White Gold
Features a 0.025μm rhodium finish, 0.03μm palladium layer, and 1μm bronze-tin layer for both elegant shine and durability.

This product utilizes a multi-layered treatment with rhodium and palladium—a technology used by leading global luxury brands.

The design is mindful of those with metal allergies, and many customers use it without issue; however, we cannot guarantee that allergic reactions will not occur for everyone.

If you have particularly sensitive skin, please refrain from using or consider carefully before purchasing.

【Sizing】

• Size measurements are based on international standards, so slight variations of a few millimeters may occur.

【Defects and Exchanges】

• In the unlikely event that your product arrives damaged or defective, please contact us within 7 days of delivery. We will verify the issue and promptly arrange for an exchange.

【Custom Production】

• We offer flexibility to customize the design you see, such as changing materials or upgrading the type/grade of stones.

• We can also create one-of-a-kind original jewelry from scratch based on your preferred design, logo, words, name, or materials.

• If you are interested, please contact us via Instagram DM (@empire.hollywood), email (empire.hollywood0513@gmail.com), or the chat function in our store.