[Shipping Information]

・Products are typically shipped within 7–10 business days from the order date (Free shipping nationwide).

・Delivery to remote islands and certain other areas may take around 10 days.

・As these are popular items, if stock is unavailable in our local store, they will be shipped directly from our overseas partner workshop, which may take around 10 days to arrive after shipment.

[Tracking Information]

・For international shipments, tracking information may not reflect updates until the package clears customs. While the delivery status may appear temporarily stalled, tracking will become available once the item enters Japan.

・Rest assured that in all cases, your item will arrive.

[Materials and Allergy Information]

■18K Gold
Features a beautiful luster and high durability thanks to a coating of 0.025μm gold, 0.03μm palladium, and 1μm cupronickel-tin, protected by a transparent anti-oxidation epoxy resin.

■White Gold
Combines elegant shine and durability with a coating of 0.025μm rhodium, 0.03μm palladium, and 1μm cupronickel-tin.

This product uses a multi-layer processing technique with rhodium and palladium, a technology also utilized by global luxury brands.

The design also takes metal allergies into consideration, and many customers use our products without issues; however, we cannot guarantee that allergic reactions will not occur in all individuals.

If you have particularly sensitive skin, please refrain from using the product or consider your purchase carefully before proceeding.

[Sizing]

・Sizes are based on international standards and may have a margin of error of a few millimeters.

[Defective Items and Exchanges]

・In the unlikely event that an item arrives damaged or defective, please contact us within 7 days of delivery. Once verified, we will promptly arrange an exchange.

[Custom Production]

・We can flexibly accommodate specific requests, such as changing materials or upgrading the type and grade of stones, using the same design as the product you are currently viewing.

・We can also create one-of-a-kind original jewelry from scratch based on your preferred design, logo, words, name, and materials.

・If you are interested, please contact us via Instagram DM (@empire.hollywood), email (empire.hollywood0513@gmail.com), or the chat function within our store.