[Regarding Shipping]

・Products are typically shipped within 7–10 business days of your order (free nationwide shipping).

・For some regions, such as remote islands, delivery may take approximately 10 days.

・As this is a popular item, if it is out of stock in-store, it will be shipped directly from our overseas partner workshop, which may take approximately 10 days to arrive after shipment.

[Regarding Delivery and Tracking Information]

・For international shipments, tracking information may not reflect until the package passes through customs. The delivery status may appear to stop temporarily, but it will become trackable once it enters Japan.

・In either case, please be assured that your package will definitely arrive.

[Regarding Materials and Allergy Considerations]

■18K Gold
Features a beautiful luster and high durability thanks to 0.025μm gold, 0.03μm palladium, and 1μm white copper-tin plating, topped with a clear epoxy resin coating to prevent oxidation.

■White Gold
Achieves both elegant shine and durability through 0.025μm rhodium, 0.03μm palladium, and 1μm white copper-tin plating.

This product employs a multi-layered treatment using rhodium and palladium, a technique also used by global luxury brands. It is not only aesthetically beautiful but also highly resistant to discoloration and wear.

Additionally, it is designed with metal allergy sufferers in mind, and many customers use it without issue; however, we cannot guarantee that it will not cause an allergic reaction in every individual.

If you have particularly sensitive skin, we recommend refraining from use or considering your purchase carefully.

[Regarding Size Notation]

・Size notation follows international standards, so there may be a margin of error of a few millimeters.

[Regarding Defects and Exchanges]

・In the unlikely event that damage or a defect is found upon arrival, please contact us within 7 days of receiving the product. We will verify the issue and provide a prompt replacement.

[Regarding Custom Production]

・For the design you are currently viewing, we can flexibly accommodate detailed requests such as changing materials or upgrading the type and grade of stones.

・You can also specify your preferred design, logo, wording, name, and materials to create a one-of-a-kind original piece of jewelry from scratch.

・If you are interested, please contact us via Instagram DM (@empire.hollywood), email (empire.hollywood0513@gmail.com), or the chat function within the store.