【Regarding Shipping】

・Items are typically shipped within 7–10 business days of your order (Free shipping nationwide).

・Delivery to remote islands or certain other areas may take around 10 days.

・As these are popular items, if an item is out of stock in-store, it will be shipped directly from our overseas partner workshop, which may take approximately 10 days for delivery after shipment.

【Regarding Delivery and Tracking Information】

・For overseas shipments, tracking information may not update until the item passes through customs. The status might appear temporarily stalled, but tracking will become available once the item arrives in Japan.

・Please rest assured that your item will arrive in either case.

【Regarding Materials and Allergy Considerations】

■18K Gold
Features a 0.025μm gold layer, 0.03μm palladium layer, 1μm white copper-tin layer, and a clear epoxy resin coating to prevent oxidation, achieving a beautiful luster and high durability.

■White Gold
Features a 0.025μm rhodium layer, 0.03μm palladium layer, and 1μm white copper-tin layer for both elegant shine and durability.

This product uses a multi-layer treatment with rhodium and palladium, a technique also used by global luxury brands. It is not only aesthetically beautiful but also highly resistant to discoloration and wear.

Additionally, the design is intended to be friendly to those with metal allergies, and most customers use it without issue; however, we cannot guarantee that allergic reactions will not occur for everyone.

If you have particularly sensitive skin, please refrain from using the product or consider your purchase carefully before proceeding.

【Regarding Size Notation】

・Size notations are based on overseas standards, so slight variations of a few millimeters may occur.

【Regarding Defective Items and Exchanges】

・If you happen to find any damage or defects upon arrival, please contact us within 7 days of delivery. Once confirmed, we will promptly arrange an exchange.

【Regarding Custom Production】

・We can flexibly accommodate detailed requests for the same design seen here, such as changing materials or upgrading the type and grade of stones.

・It is also possible to create a one-of-a-kind original piece of jewelry from scratch by specifying your own design, logo, words, name, or materials.

・If you are interested, please contact us via Instagram DM (@empire.hollywood), email (empire.hollywood0513@gmail.com), or the chat function within the store.