[Shipping Information]

• Products are typically shipped within 7–10 business days of your order (free shipping nationwide).

• Delivery to remote islands or certain areas may take around 10 days.

• As this is a popular item, if local stock is unavailable, it will be shipped directly from our overseas partner workshop. In such cases, delivery may take around 10 days after shipment.

[Shipping & Tracking]

• For international shipments, tracking information may not be updated until the package clears customs. Tracking status may appear stagnant temporarily, but it will become available once the item enters Japan.

• Please rest assured that you will receive your product in either case.

[Materials and Allergy Information]

■ 18K Gold
Features 0.025μm gold, 0.03μm palladium, and 1μm white bronze-tin plating, topped with a clear epoxy resin coating to prevent oxidation, ensuring a beautiful shine and high durability.

■ White Gold
Features 0.025μm rhodium, 0.03μm palladium, and 1μm white bronze-tin plating for both elegant luster and durability.

This product utilizes a multi-layer processing technique involving rhodium and palladium—a method also used by global luxury brands.

The design is mindful of those with metal allergies, and many customers use our products without issue; however, we cannot guarantee that allergic reactions will not occur in all individuals.

Those with highly sensitive skin should refrain from use or carefully consider their purchase.

[Size Notation]

• Sizes are based on international standards, so a discrepancy of a few millimeters may occur.

[Defects & Exchanges]

• In the unlikely event that your product arrives damaged or defective, please contact us within 7 days of receipt. We will verify the issue and promptly arrange an exchange.

[Custom Production]

• We can flexibly accommodate requests for the same design seen here, including material changes or upgrades to stone types/grades.

• We can also create one-of-a-kind, original jewelry from scratch based on your preferred design, logo, wording, name, or materials.

• If interested, please contact us via Instagram DM (@empire.hollywood), email (empire.hollywood0513@gmail.com), or the chat function on our store.