[Shipping Information]

• Products are typically shipped within 7–10 business days of your order (Free shipping nationwide).

• For remote islands and certain areas, delivery may take around 10 days.

• As this is a popular item, if out of stock in our domestic store, it will be shipped directly from our overseas partner workshop, which may take around 10 days for delivery after shipment.

[Delivery and Tracking]

• For overseas shipments, tracking information may not be updated until the package clears customs. Although it may temporarily appear as if the delivery status has stalled, tracking will become available once the item enters Japan.

• In any case, please be assured that your order will arrive.

[Materials and Allergy Information]

■ 18K Gold
Features a 0.025μm gold layer, 0.03μm palladium, and 1μm cupronickel-tin, protected by a transparent epoxy resin to prevent oxidation, ensuring a beautiful shine and high durability.

■ White Gold
Crafted with a 0.025μm rhodium layer, 0.03μm palladium, and 1μm cupronickel-tin for both sophisticated brilliance and durability.

This product utilizes a multi-layer processing technique involving rhodium and palladium, the same technology used by world-renowned luxury brands.

While designed with consideration for those with metal allergies and successfully used by many customers, we cannot guarantee that allergic reactions will not occur for everyone.

If you have particularly sensitive skin, please refrain from using the product or consider your purchase carefully.

[Sizing]

• As sizing is based on international standards, slight variations of a few millimeters may occur.

[Defects and Exchanges]

• In the unlikely event that your product arrives damaged or defective, please contact us within 7 days of receipt. Upon verification, we will promptly process an exchange.

[Custom Production]

• We are happy to accommodate specific requests, such as changing materials or upgrading the type/grade of stones for the design you are currently viewing.

• We can also create completely original jewelry from scratch, allowing you to freely specify your desired design, logo, words, name, and materials.

• If you are interested, please contact us via Instagram DM (@empire.hollywood), email (empire.hollywood0513@gmail.com), or the chat function on our store.