Icy Step Pendant

Purchase this item and receive a complimentary 3mm rope chain valued at 5,000 JPY.

Material
- 18K Gold Plated with CZ stones (Base metal: Brass)

【Shipping Information】

・Orders are typically shipped within 7-10 business days (free shipping nationwide).

・Deliveries to remote islands and certain other areas may take around 10 days.

・Due to high demand, if an item is out of stock in-store, it will be shipped directly from our overseas partner workshop, which may take around 10 days for delivery after shipment.

【Delivery and Tracking】

・For overseas shipments, tracking information may not update until the package clears customs. While it may appear that the delivery status has stalled, tracking will become available once the package enters Japan.

・Please be assured that in all cases, your item will arrive.

【Materials and Allergy Considerations】

■18K Gold
Features a 0.025μm gold layer, 0.03μm palladium, and 1μm white copper-tin, finished with a transparent epoxy resin coating to prevent oxidation, ensuring a beautiful luster and high durability.

■White Gold
Features a 0.025μm rhodium layer, 0.03μm palladium, and 1μm white copper-tin, combining elegant shine with durability.

This product utilizes a multi-layer treatment with rhodium and palladium, a technique also used by global luxury brands. It offers excellent resistance to discoloration and wear, in addition to its aesthetic beauty.

While the design is considerate of those with metal allergies and many customers use it without issues, we cannot guarantee that allergic reactions will not occur in all individuals.

If you have particularly sensitive skin, please refrain from use or carefully consider your purchase.

【Sizing】

・As sizing is based on international standards, slight variations of a few millimeters may occur.

【Defective Items and Exchanges】

・In the unlikely event that your item arrives damaged or defective, please contact us within 7 days of arrival. After verification, we will promptly provide a replacement.

【Custom Orders】

・We can flexibly accommodate requests for the same design seen here, such as changing materials or upgrading the type/grade of stones.

・It is also possible to create a one-of-a-kind piece of original jewelry from scratch by specifying your preferred design, logo, text, name, or materials.

・If interested, please contact us via Instagram DM (@empire.hollywood), email (empire.hollywood0513@gmail.com), or the chat function within the store.